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Smarty Plus net

Smarty Plus net

www.smartyplus.net
What is your customer experience with Smarty Plus net?

Smarty Plus net Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Smarty Plus net has 1.2 star rating from 5 reviews; overall sentiment is negative with repeated claims of unauthorized charges, subscription billing problems, refund requests, and poor customer service and privacy concerns.

Key Takeaways for Future Customers

  • Watch account statements for unexpected charges; many Smarty Plus net reviews mention hidden or recurring billing.
  • Expect to pursue refunds and contact customer service; several reviewers asked for refunds.
  • Be cautious before agreeing to trials or subscriptions and monitor bank activity.

Negative Feedback / Risk Areas

  • Unauthorized charges and duplicate transactions reported.
  • Charges hidden behind other checkout pages and pending bank holds.
  • Slow or unhelpful customer service and refund processing.
  • Concerns about privacy, data security, and high price level.

Positive Feedback

One reviewer thanked the company for handling a fraudulent account successfully.

View full overview ›

Media from reviews

Smarty Plus net - Money Taken
Smarty Plus net - Fraudulent charge
View all media ›

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Lajeffrey M
map-marker Midland, Texas

My refund

Because I would like my $25 refund. I didn't mean to double click.

This is not right; this is a scam. I've already reported to my card that this company is scamming people.

Loss:
$25
Cons:
  • Scam

Preferred solution: Full refund

View full review
Blanton Gue
map-marker Chandler, Arizona

They are scam ***

They sent multiple attempts to withdraw from my account and then took my balance to 0. I never authorized any charges.

I was sleeping when this was done discovered it the next morning. Theyve made it so I couldnt purchase my medication from the pharmacy and they have compromised my accounts

View full review
Myrtice Zwx
map-marker Newcastle, New South Wales

Scamm Business that hid a charge behind another businesses checkout page

AI Highlights
  • A $29 AUD charge appeared after a purchase, despite cancellation and account removal.
  • It shows as pending -$29.00; they say it’s released.

They charged $29 AUD behind a transaction I had on Redbubble to get a present, and I canceled the subscription and removed the account, and the charge still shows with my bank as pending -$29.00. They say to check with the bank company to see what's going on with the charge because they say it's released, it's released, it's released. Stupid *** Indian scammers.

Loss:
$29
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Try calling, ask to speak to a human to the weird *** retarded robot that doesn’t know how to help in anyway

View full review
hugo r Xrb
map-marker Bury, Borough Of Bury

You took money from me

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AI Highlights
  • Money was taken without notice; unclear how they are allowed to market on Vinted.
  • The reviewer uses harsh language toward the app operators and wants profits donated to Palestine.

took money from me without telling me they're *** *** I have no clue how they're allowed to market themselves on vinted. The *** *** whoever runs this app, should have a burning stick shoved up their *** and all profits of this business should be donated to Palestine!!! *** smartyplus.

Loss:
$20
Pros:
  • Make you aware once you interacts with them once that you never

Preferred solution: Full refund

View full review
Reta H Zmc
map-marker Houston, Texas

Charge me two times for us for sure

I got charged two times for the subscription. I got charged 999 and then 1999. I wanna know whats going on.

Loss:
$99919

Preferred solution: Full refund

View full review
Jackie L R

I'm p@#$ off

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AI Highlights
  • User unknowingly signed up for trials and seeks a refund.
  • They were asked for account details and bank records, which the user denies providing.

I had no idea that I even signed up for this, and not only that, I do not get too many trials. I make sure that if I do, then it doesn't cost over $10 a month, and when I cancel it, I make sure to cancel two days before it is over.

Then I tell my bank about it. I want my money back. They have contacted me; I have to send them an email and give them my bank records.

I am by no means done.

When I spoke with them, they acted like I was the person that actually signed up for this account, and I kept explaining it to them. They said, “Well, what is your account number? What is your name? You signed into it.” I did not do that, so I'm taking less time.

I want the money back! Watch out!

Loss:
$75

Preferred solution: Full refund

User's recommendation: Watch out you not mess with this site I think it's a scam for you don't even know it's coming!

View full review
2 comments
Guest

It sounds like you tried scamming and they identified you by IP address, device or some other factor. Too many trials?

I did not sign up? NOISE

Guest
reply icon Replying to comment of Guest-2798409

Excuse me "it sounds like you tried scanning and then identified you"! Would you mind explaining that to me for I do not see how I can be scanning them I have bank records I know what I may subscribe or buy I know when I did not and I am not a scammer obviously you might be because you brought that up. I am a citizen that is due a refund that I never signed up for and they continued to take it out so sorry buddy the scammers are sneaky dirty people that basically steal info that was not authorized!!!!

View more comments (1)
Candy T Ywy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money Taken

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AI Highlights
  • Unauthorized $25 subscription charge for an app I had no knowledge of.
  • I request a refund of $25; this reflects poorly on the company's practices.
Smarty Plus net - Money Taken

I am writing to express my concern regarding an unauthorized charge of $25.00 from my account for a subscription to an application of which I have no prior knowledge. I request an immediate refund of this amount. This matter reflects poorly on the company's practices.

Loss:
$25

Preferred solution: Full refund

User's recommendation: 0/10

View full review
Nellie D Bvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

On 8/24/25 $25 was taken from my account. I did not authorize this and world like to cancel and be refunded my money.

Loss:
$25

Preferred solution: Full refund

User's recommendation: Watch out for them.

View full review
Warren P Gvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don't know you

You stole money out my account give me my money you stole without my authorization now cancel all accounts

Loss:
$25

User's recommendation: Cancel this

View full review
Trena G Jpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

One of my relatives have locked their self on out of their phone

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I locked my SIM card and phone. Not sure.

It's the beginning of the day, and I have important documents to finish and send back that day.

That was the beginning of the day.

User's recommendation: DO NOT RING CUSTOMER SERVICES. GO ON LIVE CHAT AND HOPEFULLY YOU'LL GET SOMEONE THAT KNOWS WHAT THERE DOING. IT ME A WHOLE DAY TOO GET SOMEONE WHO KNOWS WHAT THERE DOING. THAT LADY WAS A MAZING. AND THE AFTERWARDS. BECAUSE I LOST MY VERICAIN CODE. SHE MANAGED TO SEND IT TO ME.

View full review
Janie F Pql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Requesting refund

Once again, my card has been charged twice on the 16th and 20th. I'm requesting a refund and to be taken off of whatever this is.

Loss:
$50

Preferred solution: Full refund

View full review
Anonymous
map-marker Louisville, Kentucky

You handled a fraudulent account for me

Yes someone used my information in my email my email was jenjenn063@***.com. you handled it well thank you very much.

View full review
Luis D Hue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent charge

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AI Highlights
  • An offer appeared while buying movie tickets online, and it would charge them, so they exited.
  • They now have a $19 charge they did not approve.
Smarty Plus net - Fraudulent charge

I recently purchased movie tickets online and an offer came up. I looked at the offer and saw that they wanted to charge me, so I didn't submit anything and exited out of the ad. I now have a charge of $19 on my account which I did not approve or agree to.

Loss:
$19
Cons:
  • Steal

Preferred solution: Full refund

User's recommendation: Stay away from adds and offers even if they're from trusted sites

View full review

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Richard W Tbp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelllation

AI Highlights
  • I never ordered the subscription, but it was cancelled this month.
  • Refund all fees since October and cancel future charges.
Updated by user Jan 02, 2025

Haven't refunded the last month December

Original review Dec 26, 2024

I never ordered the subscription but it was cancelled earlier this month, and the subscription fee is still being processed. I want a refund on all fees since October. I want the subscription cancelled and no other fees withdrawn.

Loss:
$39

Preferred solution: Cancelation

View full review
John T Saw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm trying to speak to a customer advice so I can come see you about setting up a network on my phone but can't get through to anyone. This is my phone number if somebody can phone me 0755595****

AI Highlights
  • Customer cannot reach support by phone and requests a callback from customer service.
  • Wants a SIM card deal and help with online setup.

I've been trying to phone but can't get through to anyone. I want to get a SIM card deal but can't get in contact with anyone as I don't know how to do it online.

I thought you would have the line for me to call. I'd appreciate it if somebody could call me from customer service. Thank you.

This is my phone number, Mr. Thomas, 0755595****.

View full review
Anonymous
map-marker Orlando, Florida

No one would answer their customers service line and I had to listen to their Christmas music for hours. I like Christmas music but their music was terrible.

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AI Highlights
  • $25 was charged to my checking account.
  • I thought I enrolled via an AT&T sweepstakes app.
  • I am a 69-year-old widow and not tech savvy.

I have no dealings with this company other than they took $25.00 out of my checking account. All I know I thought I was on a AT&T application and I thought I was applying for a sweepstakes.

I would not have applied for this service.

I am a 69 year old widow and not very tech savvy. I tried to leave a message on their website to let them know to stop service but that did not work.

User's recommendation: Customer service keeps you on hold and you have to listen to the terrible music.

View full review

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